My shipment of boxes was delivered today. It was nothing less than an amazing and wonderful job done by these people. Kokusai Express has three people in the office that worked on it. They even used their Yokohama crew to make the delivery and unpacking for us. (The local Hakata company they were going to use let them down.) Their Yokohama crew worked as long as we needed them to unpack boxes and put assembly items together. Again, they did a great job. I am trying to finalize the pick up/delivery of my bbq cooker next week. I am arranging a crane for that. Thank you so much for giving us such wonderful service. I only wish I had used your company for the small load I sent a couple years ago. (The other company I used gave me nothing but grief and delays for 9 months.) The packaging by your people was done very well also. Please tell the ladies and the men we are very pleased. If we ever need to make another big move, I will certainly be contacting you again.
Charlotte Van and Storage were beyond impressive in all aspects ! From the beginning, Frank and his team took us under their wing. The team of Frank, Rachel and Matt made our move seamless and took many of the worries and stresses of the move off of our plate. Living in Charlotte for 28 years, we are not frequent movers so having a professional team that we could trust was very important and we think we found the best ! We would highly recommend Charlotte Van for local or interstate moves as they did what they said, stayed on schedule, arrived on time both in pick up and delivery and we had no damage with any of our belongings. Matt is the best and if/when we ever move again we would like to have him be our driver ! Your team made us feel like we were part of your family and we greatly appreciate everyone that helped us relocate from Charlotte to Florida.
We were in a bind and needed moving and storage help FAST! I found Charlotte van and storage and they exceeded our expectations from the first contact and throughout the moving experience. Suzanne B. went above and beyond to help us in every way possible and the moving crew was wonderful too! I would not hesitate to move with them again.
We moved a small flute shop down from Boston to our Charlotte location and from the beginning, Frank, Chris and the whole team were helpful and a pleasure to work with. They coordinated with the Boston Mayflower company to make it a seamless move and once the items were here, Green and Dale got everything unloaded and placed quickly and professionally. Charlotte Van and Storage took a lot of the stress out of a move with many unknowns and did a great job.
We just completed our move from Charlotte to Atlanta on 3/24/18. From start to finish Charlotte Van and Storage operating under the Mayflower banner was top notch. I reviewed about 10 movers and culled that list to 4. Scott Luther who provided the estimate was a total pro and made me feel like he really wanted to earn my business. His transparency and responsiveness was amazing and the whole quoting and contracting process efficient and painless. Racheal, our moving coordinator, was great to deal with and left nothing to chance. On the day of the move from Charlotte, a team of 4 guys arrived at 8 AM, which was actually 30 minutes early. The team was led by Matt Lopez, a skilled leader just as much as he was affable. The guys finish the load at a respectable time of 6:30 pm considering we had a 4000+ square foot home. In Atlanta, the off load went equally well too and we had the same team minus one. Minor furniture damage is something to be expected so we aren’t concerned. We feel that the claim process will go equally as well. I set pretty high standards on all I do and expect the best from others. Charlotte Van and Storeage did not disappoint. I recommend them without reservation.
I have used Charlotte Van and Storage for 2 inter-state moves. On both occasions they have exceeded my expectations. They were on-time, very polite, and communicated all information in prior to the move. On our latest move, Matt Lopez was tremendous on move day. Matt was a very energetic, enthusiastic and positive person. He memorized all of our belongings and knew how to resemble difficult pieces without assistance. I would definitely use their services again.
We needed to ship some very expensive artwork and various other office items from North Carolina to France so I looked on the internet and looked for a moving company that had experience in international moving. Well - I sure picked the right company! They had to crate the artwork and box all other items and it was done in a very timely and professional manner!! I highly recommend this company!! Thank you!!
I received the container with my belongings yesterday and everything is just fine. I guess that concludes our business. I am very pleased with the handling of it all and I know I made the right choice when contacting your Company. Also once again thank you for the service regarding the car. It made everything so much easier for me.
I needed to move several heavy objects within my home - a piano, treadmill and a very heavy table. I called this company to see if my request could be accommodated. Paul returned my call, scheduled the appointment and followed up in a professional manner. His employees were on time, polite and efficient. They moved the furniture without any damage to the floors or walls. I would highly recommend this company and will certainly call again if the need arises.
Doing business with Charlotte Van & Storage was the best decision i made for moving my stuffs from NC to NJ. They take great care of the goods while packing, loading and delivering. The moving coordinators are great with follow ups and they make you feel very comfortable through out the process. The carriers are very reliable and efficient. I would like to recommend this movers to any one , any day. They are awesome with everything. If you care about your goods, then you should be thinking about engaging Charlotte Van & Storage. Regards, GM