Charlotte Van & Storage – Who We Are

Mission Charlotte Van & Storage Co., Inc., is a quality-focused provider of transportation and warehouse services built upon the multiple talents of motivated people working as a team, focused to exceed customer expectations in every service we provide, and striving to earn a lasting personal relationship with each and every customer we serve.

Profile Frank Watson, Jr., founded Charlotte Van & Storage in 1955. At its inception, Charlotte Van was focused primarily on Household Goods moving. Over the following years, our area of expertise has grown to include Special Transportation Services which can range from Office moves, Tradeshows, Special Freight, to Home Deliveries of online goods. To accomplish our day to day activity, we rely on a fleet which consists of 12 tractors, 34 trailers, 11 straight trucks, and 5 pack vans. Our modern facilities consist of two warehouses – both of which are strategically located including administrative offices and 150,000 square feet of warehouse capacity. We offer immediate response to your relocation, transportation, storage and trade show needs at home, around the country, or around the world.

Awards and Recognition

		2008 First Quarter Mayflower Performance Leader. Performance Leaders are the top two agents in each size category with the best composite score using their Customer Performance Average (CPA), Willingness to Recommend, and Claims IMPACT scores, and are recognized on a quarterly basis. Additionally, winners must meet the Standards of Performance. The agents who are recognized as Performance Leaders set an outstanding example for all agents to follow.
		2007 Mayflower Heart of Quality Award – Rachel Litton.  The esteemed Mayflower Van Lines “Heart of Quality Award” is a Corporate award given to a select few Mayflower employees in recognition of outstanding Customer Service. The Heart of Quality Award is based on Mayflower customer feedback surveys.
		2006 Mayflower Impact Award Recipient. This prestigious Award is awarded to the top performing agencies in terms of claims liability percentage.

Civic and Association Accreditation Charlotte Van & Storage is a member of the Better Business Bureau of the Southern Piedmont, the Charlotte Chamber of Commerce, the North Carolina Movers Association, and the Southeastern Warehouse Association.